Privacy Policy

1. Introduction

The Dry Eye Clinic (Dr. Abdalrahman Alabsi) is committed to respecting the privacy of your personal data in accordance with the Saudi Personal Data Protection Law (PDPL).

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2. Data we collect

When you use the digital OSDI questionnaire, we ask for your name, age, mobile number, and email address, in addition to your answers to the dry eye assessment questions.

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3. Purpose of data collection

This data is used exclusively to calculate your initial assessment score and to help our medical team contact you about booking an appointment or following up on your condition — it is never used for marketing without your explicit consent.

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4. Legal basis for processing

Your data is collected based on the explicit consent you give when filling out the form, and you may withdraw this consent at any time.

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5. Who can access your data

Access to assessment results is limited to the relevant medical staff at our clinic only.

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6. Your rights

You have the right to request access to your data, to correct it, or to request its deletion by contacting us by email.

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7. Complaints

If you do not receive a response within 7 business days, you have the right to file a complaint with the Saudi Data and AI Authority (SDAIA) at sdaia.gov.sa.

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8. Policy updates

We reserve the right to update this policy and will notify you of any material change.